You can make a real difference in your community by volunteering with Citizens Advice.
The teams of volunteers across England and Wales are vital to the work that Citizens Advice does.. They help people access the information and advice they need to move forward with their lives.
Citizens Advice believes everyone deserves access to independent, free advice to help them deal with life’s problems and challenges – you can help them do that.
Volunteers are at the heart of how the Citizens Advice service is delivered, whether it’s:
helping people online, over the phone, or in person
raising funds
researching and campaigning for policy change
helping witnesses in court in our Witness Service
helping the service to run smoothly in our admin and customer service roles
as a trustee
Read more about becoming a Citizens Advice volunteer
Read more about how to apply, the recruitment and training process and available vacancies.
The deadline for written applications is 30 September 2025.